Return & Refund Policy
Last updated: July 1, 2026
7-Day Return Window
Non-perishable items (household, personal care, packaged snacks) can be returned within 7 days of delivery for a full refund, provided they are unopened and in original packaging.
Perishable Goods
Fresh produce, dairy, meat, and bakery items that arrive damaged, spoiled, or incorrect are eligible for immediate replacement or refund — no return shipment required. Contact us within 24 hours of delivery.
How to Start a Return
Go to Account > Orders, select the item, and choose 'Request Return.' Our support team will confirm eligibility and issue a prepaid return label if applicable.
Refund Timeline
Approved refunds are issued to your original payment method within 5–7 business days. Cash on Delivery orders are refunded via store credit or bank transfer.
Non-Returnable Items
For hygiene reasons, opened personal care items and prepared foods cannot be returned unless defective or misrepresented.